Privacy Policy
This page explains how EQLAA AL-TATWEER handles information related to use of the website and the contact methods available through it.
Last updated: 14 August 2026
1. Information you may provide
The website currently does not require visitors to create an account and does not use a mandatory booking form. If you contact us by phone or WhatsApp, you may choose to provide information such as your name, phone number, property location, issue description, or relevant images needed to understand the requested service.
2. Technical data
Hosting and security services used to operate the website may automatically process basic technical information such as IP address, browser and device type, and request time for security, operation, and reliability purposes.
3. How information is used
Information you provide may be used to respond to enquiries, identify the appropriate service, communicate about your request, improve the website and services, and protect the website from misuse.
4. WhatsApp, calls, and external services
The website includes direct call and WhatsApp links. When you use an external service, your information is also subject to that provider's own privacy policy and terms. EQLAA AL-TATWEER does not control how third-party providers process their data.
5. Cookies and local storage
The technical infrastructure may use cookies or similar storage that are necessary for certain website functions. If analytics or advertising tools are added in the future, this policy will be updated where appropriate to explain their use.
6. Sharing information
We do not sell visitor data. The minimum information necessary may be shared with technical service providers that support the website or service delivery, or where disclosure is required by an applicable legal obligation.
7. Retention and security
Information is retained only for as long as reasonably needed for the purpose for which it was collected or for appropriate operational and legal requirements. Reasonable measures are used to protect data, although no electronic transmission or storage method can be guaranteed to be completely secure.
8. Privacy requests
For questions about your information, or to request correction or deletion of information you previously provided, contact us on 0566625361 or via WhatsApp.
9. Policy updates
This Privacy Policy may be updated when the website, services, or technologies change. The latest update date will be shown at the top of this page.